Notice under the Japanese Specified Commercial Transactions Act
Last updated: 2026-11-07
| Seller (trade name) | セラ (Sera) |
|---|---|
| Person in charge | Satoshi Nakayama |
| Address | Disclosed without delay on request. To request, use the contact form (choose “Disclosure request” as the category). |
| Phone | Disclosed without delay on request. To request, use the contact form (choose “Disclosure request” as the category). |
| info@vdlgo.com | |
| Prices | Yen: Pro ¥250/month or ¥2,980/year, Lifetime ¥5,980 (tax included for Japan). US dollars: Pro $1.99/month or $19.99/year, Lifetime $39.99. Tax treatment differs by country and currency; the checkout screen shows the final amount. |
| Sales regions | Worldwide, except regions Stripe prohibits and sanctioned countries. |
| Other charges | None. Your own internet connection costs apply. |
| Payment methods | Credit card etc., using the methods shown on the checkout screen (payment processor: Stripe). |
| Payment timing | At purchase. Monthly/yearly plans renew on the renewal date |
| Delivery | License key issued after payment |
| Returns and cancellation | Because this is software (digital content), returns and refunds are not available after purchase, except where the law requires and in the case of Lifetime discontinuation (Terms, section 7). In regions such as the EU and the UK where consumers have statutory withdrawal rights, the law applies. |
| Cancelling Pro (monthly/yearly) | Cancel through the Stripe customer portal, or by email to info@vdlgo.com. After cancellation there are no further charges, and use continues to the end of the paid period. |
| Lifetime | Lifetime license, valid for all versions as long as the provider continues developing VDLGo. Discontinuation is announced 90 days in advance, and purchased features keep working afterwards. If it ends within 12 months of purchase, a pro-rata refund is given (Terms, section 7). |
| Qualified invoices | We currently operate as a tax-exempt business and are not registered as a qualified invoice issuer, so we cannot issue qualified invoices (Japanese “invoice system”). |
| System requirements | Recent stable Chrome / Edge / Brave (Chromium, Manifest V3) |